Suppose you have any issue related to Emirates ID, such as renewal, issuance of new Emirates ID or any other related to it, then you can visit one of the main centers of Emirates ID called “Al Ghazal Customer Happiness Center”, which provides services that can help you in your issue related to Emirates ID.
If you want to go to their Center and do not know the location and timing of the center then I will guide you through this article so that you can easily go to their location.
Al Ghazal Customer Happiness Center Timing and Location
You can visit their location in Al Ghazal Mall in the Al Bida area near 2nd December Street. Or you can go to this link to look at the location on the map: Map Link
Timing:
- Monday to Thursday: 07:00 AM – 05:00 PM
- Friday: 07:30 AM – 12:00 PM and 02:30 PM – 06:30 PM
For Appointment Hours:
- 09:00 AM – 03:00 PM
Services Provided by Al Ghazal Customer Center
- The Center provides all services related to Emirates ID, so you can leave the centre satisfied. Some of the Services offered by the centre are:
- Fingerprint Capture: IF you want to renew or make a new Emirates ID, you must provide your fingerprint for verification purposes. Issuance of a New ID Card: You can make a new Emirates ID Card if it is your first time in Dubai.
- ID Card Renewal: Emirates ID card has an expiry date and renewal is important. The centre provides services to renew your Emirates ID card.
- ID Card Replacement: You can lose or damage your card so if you want to replace your card, then support is available at the center.
- Exemption from Late Fines: If you think you are not eligible for late fines then you can apply for exemption from late fines.
- Customer Service: The representatives can help you even if any problem or confusion is related to the Emirates ID.
- Card Collection: You can also collect your card here if it is not possible for you to provide a delivery address.
- Urgent ID Card Printing Service: You can also apply for urgent printing of your Emirates ID card so you don’t have to wait
Other Services Provided by Al Ghazal Customer Center
- Male Service Department: Dedicated area for males separated from female area.
- Female Service Department: Dedicated area for females separated from male area.
- Car parking for customers: For easy commute and parking of your vehicles.
- Prayer room: Available for males and females.
- Children’s Play Corner: So you can do your work without any disturbance from the children.