How to change Emirates ID Mobile Number Online via ICP

Changing Emirates ID Mobile Number via ICP Smart Service

To use various services associated with Emirates ID then with the help of ICP Smart Services, updating your Emirates ID Mobile is as easy as 1-2-3. Here’s how you can do it:

Step 1: Visit the ICP Smart Service Website

The first step is to visit the ICP Smart Service Portal on your electronic device. This page contains many services to choose from.

Step 2: Starting the Update Service

Find the “OTHER SERVICES – PERSONAL INFORMATION – UPDATE PERSONAL INFORMATION – UPDATE” and click on the “Start Service” button.

Step 3: Enter your personal information

On the next page, you will be shown a form that you will need to fill to start the next step.

• On the form, first choose your Nationality.
• Select the “File Type” as Visa.
• If you’re a resident of Dubai, then select 3 Sections Number or 4 Sections number for the residents from other Emirates (You can see your File number on your resident visa)
• File Number or Identity Number is required for Residency.
• Enter your name in English, and then an Arabic Name will automatically be written.
• Write your Passport Number, Date of Birth, and Last Entry Date.
• Finally, enter your Email Address.

Step 4: Editing your Mobile Number

• After filling out the above form, a new form will appear right below.
• Click on the “Edit Mobile Number” box and enter your new number in the box below your old number.
• Your new number will receive a message in the form of a “One-Time Password” for verification.
• After verifying the OTP, click on “Proceed”.

Step 5: Reviewing your application

Ensure that your form contains all the correct information, as any wrong information can cause issues or result in the revoking of your application.

Step 6: Payment

• The next step is to pay for your application.
• The payment fee is usually AED 53, but it can change depending on the situation.
• Upon payment, you will receive an email at your given Email Address.

Step 7: Confirmation

• When you complete the above steps, you will receive a notification in 2-7 days for successfully changing your mobile number.
• Then, you can check your Emirates ID Status anytime for updates. But in case of rejection, your payment will be refunded.

Changing Emirates ID Mobile Number with UAEICP App

Downloading the app into your mobile phone and signing in is the also a way to change your mobile number. We’ll show you the easy way to change your mobile phone with UAEICP app:

Step 1: Downloading the Application

First, either download the app from the Google Play Store for Android users or from the App Store for iOS users.

Step 2: Sign up

Sign in into the app with your ICP username and password

Step 3: Updating Personal Information

Under the public info service, locate the “update personal info” option and tap on it to proceed to the next step.

Step 4: Provide Personal Information

• You will be given a update form to complete.
• Before this you will need your ID number and expiration date.
• After this you will need to select “Residency” for File type and “Emirates ID” for ID Type.
• Check your information and click on the “Next” button.

Step 5: Updating your mobile number

• Enter your new mobile number that is active under your current registered number.
• A One-Time Password (OTP) message will be sent to your new number.
• Put the OTP in the box to verify your new mobile number.

Step 6: Payment

• You will need to make a payment for the service by following the given instructions to complete your payment securely and successfully.
• A confirmation message will arrive on your new mobile number.

Step 7: Check your Emirates ID Status

• To confirm your changes you can check your Emirates ID Status using the same mobile application.
• Look for the “Track Application” option for real-time status updates by entering your reference number.

Change your Emirates ID mobile number through customer care service or the call center.

If by any chance you don’t have any internet connection then you can visit your nearest Customer Care Service to change your mobile number. Make sure to bring and provide correct documents and follow the agent. OR, you can call the call center by dialing “600522222” on your phone.

Why updating your Mobile Number is important?

By providing your mobile number you will receive important government notifications such as updates on your residency, visa renewals, legal notices or policy changes.

By missing these notifications you can be penalized or even get into legal trouble. By making sure your information is correctly updated is also an important duty for an upright citizen and by following these steps you can quickly and easily update your Emirates ID mobile number via ICP.