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After ordering or renewing your Emirates ID, the ICA website will only provide the tracking information until it is out for delivery. Still, other factors can cause delays.
If you don’t know where your Emirates ID is and are looking for an easy way to track it in the UAE, do not worry. ICA has partnered up with Zajel. The Zajel is a courier service that shows where is your Emirates ID with their advanced tracking system. This helps you plan your schedule to receive your ID and makes a stress-free experience.
In this guide, I will provide you with a detailed explanation of how to use Zajel’s tracking services and give valuable information about their local and international shipping options. To track your Emirates ID you have to enter the Zajel tracking number into their online tracker system.
You can also check the status of your Emirates ID on this website.
How to Track your Emirates ID Application Status with Zajel
Steps 1 and 2 are for those who have not submitted their Emirates ID application. Skip to step 3 if you already have the tracking number given by Zajel. To track your Emirates ID, you need to follow the following steps:
Step 1: Submit Your Application
If you have not submitted your Emirates ID, the first step is to go to their ICA website or a typing center and fill out the application. Once the application is submitted, you will receive an Application Number or a Unified Number (UID).
Step 2: Check your Application Status
Before your Emirates ID is out for delivery, the ICA website allows you to track your application system because your Emirates ID goes through multiple steps and can take days. You see your application by:
- Visit the ICA Website: Go to their Official Website and click the “Check Application Status” section.
- Enter the Code: Now, enter your Application Number or UID to check your status.
- View your Status: Your Emirates ID can be “Under Review,” “Approved,” or “Printed.” If the status shows “Printed,” it is out for delivery via Zajel.
Step 3: Tracking with Zajel
After receiving your Tracking number from Zajel, you can follow these steps to track your Emirates ID.
- Receiving Tracking Number: You will receive a Tracking Number through an SMS notification after picking up your Emirates ID card from the ICA office.
- Visiting the Website: You can visit their website to track your Emirates ID by clicking on the link: “zajel.com/Tracking.”
- Enter your Tracking Number: On the website, enter your unique number correctly in the field. Then click on the box next to “I’m not a robot” to complete the captcha, and finally click the “Track Now” button.
- Track your Delivery: The website will provide you with details of your Emirates ID, such as its location and the estimated delivery date.
Note: Delivery times can vary in different regions and depend on the time and weather of the day.
What should you do if there are delays in Zajel’s delivery service?
Delays are sometimes inevitable and can happen during the delivery process. However, you can know about the late delivery through the following method:
- Zajel Customer Service Center: Zajel’s customer service can help you anytime and ensure your ID is delivered safely. If there are any issues, you can contact them by:
- Email: [email protected]
- Contact Number: 8005111 or +971 4 3139999
- Address: 1st Floor, Emirates Post Main Building, Hor Al Anz
- Postal Address: UAE – Dubai – PO Box: 4333
- Visiting Post Office: Sometimes there might be delays at your post office due to some issue with the delivery. You can visit the post office to check about the delay.
Tracking your shipment is a straightforward and essential process as it can help you avoid any issue arising in the future. By following the steps above, you can track your Emirates ID with Zajel in 2024 with the help of the tracking number. Keeping your “Application Number” or “UID” with yourself, tracking your Emirates ID with Zajel and their tracking system, and maintaining your communication with them are all crucial steps when receiving your Emirates ID.
Frequently Asked Questions
Delivery can take 2 to 5 business days, but this can vary depending on your location and any other delays.
You can call Zajel on their customer service for any issues related to Emirates ID at 800 21111. This number connects to their support center, where you can ask their representative to help you with any problem.
If there is any problem with your address, you should contact Zajel's customer service so they can reroute the delivery as soon as possible.
In case your delivery is missing, you can see the notice left behind on how to reschedule your delivery, or you can even see where your Emirates ID is so you can pick it up immediately.
If your package is sent by Zajel, even if it is to track your GDFRA (General Directorate of Residency and Foreign Affairs) shipment, they will provide a tracking number to track your shipment.